HME is the leading retailer of mobility and accessibility products in British Columbia. Our mission is to offer our customers only the highest quality products that will allow them to continue living in their homes for as long as possible. Many of our customers reach out to us when they are faced with the difficult decision of investing in mobility and accessibility products or considering long-term care facilities.
HME is committed to the long term training and education of the home medical industry professionals. We would like to assists patients, families, and trained medical professionals such as therapists, nurses, and others in making informed decisions.
HME Home Health began as a local medical equipment company, and during the past 30 years has grown to become one of the largest independent dealers of Mobility and Home Medical Equipment in BC. With 120 staff operating out of over 75,000 s.f. in Richmond, Surrey, Victoria, Kelowna, Nanaimo, and North Vancouver. HME is a proud Canadian-owned and operated local company.
We have a large variety of equipment available to rent, browse our rental page to see what equipment you may need. Not sure, no problem, fill out an inquiry form or call one of our showrooms for assistance.
HME Mobility & Accessibility offers the largest medical equipment rental program in BC. With thousands of products in our inventory, we have a full line of equipment for short or long term rental requirements. We offer wheelchair, hospital bed, and patient lift rentals, in addition to bathroom safety products, walking aids such as crutch and walker rentals, and all the accessories needed for short term and long term needs.
HME Mobility & Accessibilty has offered unparalleled rental services for over 18 years, improving the lives of thousands of clients with convenient access to the equipment they need. Our mobility consultants are here to assess and attend to your every need.
HME offers competitive monthly rental rates and our team of technicians provide delivery, maintenance, installation and removal of all rental items. This provides you with you convenient access and use of equipment from the comfort of your home, or current accommodation.
HME also guarantees our rental equipment, and will maintain the equipment throughout the rental period as needed.
We regularly update our rental pool and our team of certified technicians ensures the equipment is in top working condition. New items are frequently added, and our team is always on the lookout for new equipment for our rental pool.
HME Mobility & Accessibility guarantees our rental equipment over the life of the rental, and our qualified technicians are available to deliver, install, and remove the equipment, as well as provide maintenance as needed.
Customers must abide by the HME Rental Policy terms, ask customer service for a copy. For rentals, 48 hours notice for cancellations must be provided to be refundable. For rentals cancelled without 48 hours notice, it is non-refundable. In order to reserve equipment, rentals must be prepaid up front. For equipment returns, equipment returns must be scheduled by the client 48 hours prior to pick up date or fees may apply.
All rentals are bound by HME delivery and installation terms.
HME offers rental credits of up to 4 months when buying out specific rental products. 100% of the first month’s rent and 50% of the second, third, and fourth month’s rent will be credited to purchasing the rented product. Delivery and installation fees are not credited. If interested, please inquire with HME staff. The purchase price of the rental equipment will be provided by HME staff.
For all buy-out equipment, the warranty is 3 months on parts from the date of the buy-out. Labour is not included.
Delivery, Installation & Service Areas
All Lower Mainland
Vancouver Island - Zone 1
Victoria, Langford, Colwood, Sidney, Sooke, up to Mill Bay
Vancouver Island - Zone 2
Up to Campbell River
HME delivery rates include to-your-door service by a Technical Services Representative.
Lower Mainland and Interior
HME Vancouver is proud to offer mobility product deliver to the zones above in the Greater Vancouver Regional District. Our new HME Kelowna location services areas around Kelowna and surrounding cities within the interior. If you live outside our service area and would like to inquire about your options please give us a call and we will try to accommodate your situation. If you have placed an order but have special circumstances surrounding your delivery, please let us know before your expected delivery date so we can make arrangements for a smooth and safe mobility product delivery.
Vancouver Island / Victoria
HME Victoria and HME Nanaimo are proud to offer safe mobility product delivery to the following zones. At this time delivery on Vancouver Island is only available up to Campbell River as the map indicates. If you have special circumstances surrounding your delivery please let us know before your expected delivery date so we can deliver your new mobility products to you safely and smoothly.
Outside of our Service Area?
We also ship smaller items (approx. less than 5lbs) by mail or by courier for $35. The shipping rates for heavier items will be determined on case by case basis.
Can I rent a product for less than 1 month (weekly/daily rentals)?
Unfortunately not at this time. Currently we only offer monthly rentals.