Locally Owned & Operated


South Surrey


North Shore & Nanaimo Locations Opening in 2022

HME Long-Term Care Team

Lower Mainland Team

Gavin Dhanoi

Senior Sales Team Member, Business Development

Gavin was a registered nurse for six years before becoming a mobility and seating consultant for HME. Daily, he is working closely one-on-one with clients, as well as long-term care facilities, which Gavin believes has given him a 360-degree view when stepping into the hospital. As a top consultant, Gavin is one of HME’s go-to experts and team leads in many areas of equipment and business development.

Jeff Lang

Senior Sales Team Member, Business Development

Jeff is the longest standing Sales Rep at HME, with over 7.5 years of direct industry experience, and 3 previous years as a Rehab Assistant with VCH and Access Therapists. Through his work in the community and long-term care settings with allied health professionals, he has a skillset tailored to clients who require Power Wheelchairs and Lift Systems, in addition to all other rehab equipment. With in-depth knowledge of the various drive trains, seating systems, and funding sources (in particular, the Ministry of Social Development) he can select, trial, and deliver the best Power Wheelchairs to his clients. Another area Jeff specializes in is ceiling lifts, or track-type lift systems and the associated slings. Jeff has done countless lift assessments in private homes, BC Housing units, and long-term care facilities. Jeff is also HME's leading VPL specialist where he has helped many families with the entire VPL process. He is someone that can make that process as easy as possible with the emphasis on safety and accessibility.

Nicole Saxvik

B. Kin, RRTS
Sales Team Member

With a background in Kinesiology and over 2 years of experience working in the medical equipment industry, Nicole is qualified in all aspects of rehab equipment. She understands that every client is different and as a result, takes the time to find the right equipment that is needed to help each client gain independence and improve their quality of life.

Tracey Kroetsch

BSc, B. Kin, RRTS
Sales Team Member

Tracey has a Bachelor of Science in Biomedical Physiology and Kinesiology with combined experience as a chiropractic assistant and office manager. She also has over 15 years of experience in customer service and a lifetime of physical activity and sporting pursuits. She enjoys actively participating in current events within the rehabilitation industry – MS Conference, Rehab Equipment Expo, Educational Conferences – with the goal of the continued growth of industry knowledge. With expertise and passion in both clinical anatomy and rehabilitation, Tracey loves finding her clients the right solutions to fulfill their needs.

Nichole LeBlanc

Sales Team Member

With over 6 years of experience as a Registered Massage Therapist as well as a double major in Psychology and Nutrition, Nichole brings an in-depth knowledge of the anatomy of the human body. She specialized in rehabilitative massage, which has given her lots of experience in rehabilitation. With a focus on adult rehab and long-term care, Nichole can help with both adult and geriatric clients’ mobility and rehabilitation needs. She plans on specializing specifically in hospital beds and mattresses to help her clients remain safe and comfortable at home.

Michelle Harvey

Sales & Client Services Manager

With over 17 years in the Mobility & Accessibility industry and an Occupational Therapy background, Michelle brings technical experience and a wealth of knowledge to the HME team. Throughout her career, Michelle has been a speaker at the International Seating Symposium, the European Seating Symposium, and the Canadian Seating and Mobility Conference. Additionally, she is also certified in the Ride® Custom Certification Course and as a Registered Rehabilitation Technology Supplier from the National Registry of Rehabilitation Technology Suppliers.

Rob Fuzesi

Senior Sales Team Member

With nearly 30 years of experience in the medical equipment field, Rob is an expert in providing his many clients with the right long-term care and rehab equipment to meet their medical needs. Each case he manages is unique in it of itself so he determines what equipment is best for that client and their family for present and future needs. On an average day, Rob is traveling all over the Lower Mainland delivering and fitting all sorts of equipment to a handful of families. He also has a great team to help manage his accounts consisting of Nicole Saxvik, Kristy Frederick, and Kirsten Bradshaw.

Vancouver Island Team

David Manuel

Sales Team Member

David brings 5 years as a Licensed Practical Nurse working in Pediatrics, Long-Term Care, and Residential Care. Specializing in Long-Term Care and Rehab on Vancouver Island, he applies his knowledge to help improve the quality of life of his clients by assisting with seating, positioning, and mobility. David also assists occupational therapists with his expertise in product knowledge for them to help prescribe the appropriate equipment.

Jonathan Elliot

Sales Team Member

Combining both his education and work experience in the specialties of Kinesiology as well as Athletic and Exercise Therapy, Jonathan brings a diverse background to the HME team. With many years in customer-facing industries, Jonathan emphasizes the importance of his clients’ needs and ensures that they are being heard with hopes to increase their quality of life, no matter the circumstances. Offering consulting in adult rehab, long-term care, and accessibility, Jonathan is an ideal candidate to assist in finding the best and appropriate mobility and accessibility products for his clients.

Steven Banh

Sales Team Member

With over 17 years of experience in the medical equipment industry for sales and technical service, Steven brings a vast knowledge to HME in helping clients find the proper fit for equipment for their lifestyle. Steven is willing to go the extra mile for his clients by being patient and understanding every client’s unique situations. He specializes in Community and Long-Term Care clients. Steven is also an expert in wheelchairs (powerchairs, manual, and tilt), hospital beds, mattresses, ceiling lifts, and slings.

Contact Us

Send Inquiry