Carla has a Bachelor of Science in Kinesiology and is also a RESNA certified Assertive Technology Professional (ATP). With over 16 years of experience as a Rehabilitation Seating & Mobility Consultant, Carla has worked with a diverse group of clientele ranging from Pediatric to Geriatric clients. She specializes in complex Rehab Seating, Power/Manual Mobility, as well as Pediatrics. Carla enjoys helping individuals and their families improve their quality of life by finding accessibility solutions and appropriate equipment for them.
With a Bachelor’s of Kinesiology from the University of British Columbia, Katie has volunteered in various areas of the rehabilitation industry including the ICORD Spinal Cord Centre, Neuromotion Physiotherapy, and First Steps Spinal Cord Wellness Center. Katie previously worked as a registered Kinesiologist for over 2 years performing active rehab with ICBC clients. In the past 5 years at HME, Katie has had many different roles as she continues to grow within the company. She brings extensive product knowledge and excels in wheelchair adjustments. Now as a Seating & Mobility Consultant Katie specializes in all areas of Rehab equipment and works with a diverse group of clients ranging from Pediatric to Geriatric.
Jeff is the longest standing Sales Rep at HME, with over 7.5 years of direct industry experience, and 3 previous years as a Rehab Assistant with VCH and Access Therapists. Through his work in the community and long-term care settings with allied health professionals, he has a skillset tailored to clients who require Power Wheelchairs and Lift Systems, in addition to all other rehab equipment. With in-depth knowledge of the various drive trains, seating systems, and funding sources (in particular, the Ministry of Social Development) he can select, trial, and deliver the best Power Wheelchairs to his clients. Another area Jeff specializes in is ceiling lifts, or track-type lift systems and the associated slings. Jeff has done countless lift assessments in private homes, BC Housing units, and long-term care facilities. Jeff is also HME's leading VPL specialist where he has helped many families with the entire VPL process. He is someone that can make that process as easy as possible with the emphasis on safety and accessibility.
With a background in Kinesiology and over 2 years of experience working in the medical equipment industry, Nicole is qualified in all aspects of rehab equipment. She understands that every client is different and as a result, takes the time to find the right equipment that is needed to help each client gain independence and improve their quality of life.
Hailey has a bachelor of business degree and over 10 years of experience in the customer service industry. Specializing in Pediatric seating and mobility, she has found a passion in helping kids find the right equipment to enhance their mobility and provide them with more independence in their everyday life. Hailey also plays a vital role in coordinating the HME Gives Back Funding program, awarding recipients up to $1,500 each month to utilize on equipment and/or therapy. Every day, Hailey commits to understanding what each client needs and finding the best solution and equipment that aspires for greater mobility and accessibility.
Will is a Kinesiology undergraduate who worked as a full-time Kinesiologist before joining the Sales Team at HME. He also still practices as a Kinesiologist and Personal Trainer on the North Shore. Will’s extensive Rehab and Biomechanics background makes him an ideal fit to work alongside clinicians, assisting them in making decisions regarding individuals care and rehab equipment. Daily, his role is centered around helping clients identify practical solutions to ensure clients can continue living and enjoying the comfort of their homes safely.
Daniel came to HME with 9 years of experience working with basic medical equipment and seating setups for tilt chairs, manual wheelchairs, and lifts. In two years, Daniel has obtained training from major manufactures like Invacare, Sunrise, Pride and Permobil. He has become an experienced programmer and can make many adjustments to how power chairs work and interact with the user. He is familiar with many seating options and customizations and works hard to find the best comfort solutions for his clients. Now as a Seating & Mobility Consultant Daniel specializes in all areas of Rehab equipment and works with a diverse group of clients ranging from Pediatric to Geriatric.
Ben was a Registered Nurse back in Ireland and worked as a Community Nurse before joining the Sales Team at HME. His nursing background makes him an ideal liaison for Occupational Therapists and Physio Therapists to discuss clients’ needs. Daily, Ben works closely with hospital and community OTs, Physiotherapists, and Long-Term Care facilities to maximize their clients’ independence. With the community experience Ben has accumulated, he can identify ways for people to stay in their homes with simple adaptations.
Combining over 9 years in customer service and a Bachelor of Health Sciences, Brianna has been essential in the growth of HME, especially in our Vancouver Island communities. Since starting with HME in 2019, Brianna has cultivated a solution-based strategy through a variety of different roles with the company allowing her to help meet her client’s needs. Specializing in both Rehab and Accessibility, Brianna utilizes her rich understanding of the Canadian healthcare system to help clients find appropriate funding sources to secure medical equipment with financial assistance when possible.
Combining both his education and work experience in the specialties of Kinesiology as well as Athletic and Exercise Therapy, Jonathan brings a diverse background to the HME team. With many years in customer-facing industries, Jonathan emphasizes the importance of his clients’ needs and ensures that they are being heard with hopes to increase their quality of life, no matter the circumstances. Offering consulting in adult rehab, long-term care, and accessibility, Jonathan is an ideal candidate to assist in finding the best and appropriate mobility and accessibility products for his clients.
Kim joins the HME team with a degree in Biomedical Physiology and Kinesiology, and clinical experience in both rehabilitation and applied ergonomics. Kim started her HME career as a Coordinator supporting the sales team and has transitioned into Adult Rehabilitation as she enjoys adapting environments to match clients’ needs. She is passionate about education and will work with a client’s care team to understand and achieve the best solutions for their mobility needs. She’s ready to help her clients navigate their short-term or long-term equipment needs.
In the past 2 years, Rachel has had many different roles in HME’s Victoria office from client service representative, sales coordinator, to now a Pediatrics and Adult Rehab Sales Team Member. Combining her 9 years of customer service and managerial experience working with animals, children, and their families as well as her background in Medical Terminology, Rachel is well-equipped to continue serving clients in the Vancouver Island communities. Working alongside Vancouver Island’s Sales Manager, Graham Plant, Rachel has had the awesome opportunity of learning hands-on with an expert in the field especially when providing exceptional service to HME’s clients and their families; ensuring they have the necessary knowledge and equipment for their needs.
Graham graduated with an Advanced Diploma in Biomedical Engineering and has over 13 years specifically as a Seating and Mobility Consultant. Today, he is HME Vancouver Island’s Sales and Business Development Manager. Consistently, Graham applies his strong aptitude for seating, positioning, posture, and advanced mobility within the field of power, tilt, manual, and rigid wheelchair frame technology in all areas of Rehab, Accessibility, Pediatrics, and Long-Term Care. Graham is also a Dealer Member and HME’s representative on the board of Home Medical Equipment Providers Association of BC (HMEPA).