Equipment Return Process

When a client is complete with an MCFD loan equipment, the product (s) need to be returned for recycling for other families (if in good condition). Here is the process to return equipment:

Process for Lower Mainland and Southern Vancouver Island Clients (including Nanaimo)

1. If the client is in the lower mainland or on Vancouver Island, the the client or therapist can return the equipment to HME (see address below) or to the nearest CDC (Please check with your CDC if they allow a drop off). For out of town clients see “List of Sub dealers” section below. (No form needed for drop off.)

Lower Mainland Centres:

• HME Richmond Drop Off Centre
  • #130-4011 Viking Way, Richmond, BC, V6V 2K9
• HME South Surrey Drop Off Centre
  • #104 – 3577 194th Street, Surrey, BC, V3S 0L5
• Fraser Valley Child Development Centre
  • Ventura Ave #102, Abbotsford, BC
• Fraser Valley Child Development Centre
  • 45474 Luckakuck Way, Chilliwack, BC V2R 3S9
• Langley Child Development Centre
  • 5171 221a St, Langley, BC V2Y 0A2

Vancouver Island Centres:

• HME Southern Vancouver Island Drop Off Centre
  • #101 2657 Wilfert Road, Victoria, BC V9B 5Z3

2. Due to limited resources, the CMEDS program relies on families returning their own equipment to dealers when able to do so. This ensures that more equipment is available in the CMEDS pool for families all across BC. If a client is unable to return heavy items please arrange equipment pick-up with the closest dealer. Clients or therapists may complete and submit the Equipment Return Form. 

The following items are available for home pick-up:

• Power, Tilt, Rigid Wheelchairs
• Hospital Beds and Mattresses
• Portable lifts/motors (we do not recycle fixed ceiling track lifts)
• Floor lifts
• Shower Commodes
• Standers (EasyStands)

All other items must be dropped off to HME or nearest CDC (Please check with your CDC if drop off is allow). Small items (bathroom safety) or parts  are not eligible for pick up due to the costs of returning small items (must be dropped off).

3. If you are aware that the equipment is damaged or very old, please contact HME at (604) 821 0075 and ask for the CMEDS coordinator. We will then review and see if we will not pick up the equipment (client may dispose).

Process for Clients outside Lower Mainland and Southern Vancouver Island

1. Refer to the nearest local dealer (listed below) and arrange for the client to return the equipment to the local dealer office or drop off to the following CDC offices:

• Starbright Child Development Centre
  • 1687 Strathcona Avenue, Prince George, BC V2L 4E7
• Starbright Children’s Development Centre
  • 1546 Bernard Ave, Kelowna, BC V1Y 6R9
• O S N S Child Development Centre
  • 550 Carmi Ave, Penticton, BC V2A 3G6

2. Due to limited resources, the CMEDS program relies on families returning their own equipment to dealers when able to do so. This ensures that more equipment is available in the CMEDS pool for families all across BC. If a client is unable to return heavy items please arrange equipment pick-up with the closest dealer. Clients or therapists may complete and submit the Equipment Return Form. 

The following items are available for home pick-up:

• Power, Tilt, Rigid Wheelchairs
  
• Hospital Beds and Mattresses
  
• Portable lifts/motors (we do not recycle fixed ceiling track lifts)
  
• Floor lifts
  
• Shower Commodes
• Standers (EasyStands)

3. If you are aware that the equipment is damaged or very old, please contact HME at (604) 821 0075 and ask for the coordinator. We will then review and see if we will not pick up the equipment (client may dispose).

Please see CMEDS Equipment Return Form to request an equipment return to CMEDS program, you may complete and send it to CMEDSTech@hmebc.com. You only need this for pick-up not if client or therapist drops off equipment.
Note: Form can be filled in electronically (fillable PDF).

Items not recycled by CMEDs and will not be picked up:

1. Overhead ceiling lifts (fixed track) – CMEDS will not remove
2. Lift chairs
3. Tricycle
4. Bikes
5. Custom seating