HME is the leading retailer of mobility and accessibility products in British Columbia. Our mission is to offer our customers only the highest quality products that will allow them to continue living in their homes for as long as possible. Many of our customers reach out to us when they are faced with the difficult decision of investing in mobility and accessibility products or considering long-term care facilities.
Proudly serving BC, HME Home Health currently operates out of 6 locations and is continually expanding. Contact one of our locations to connect with one of our team members today!
HME is committed to the long term training and education of the home medical industry professionals. We would like to assists patients, families, and trained medical professionals such as therapists, nurses, and others in making informed decisions.
HME has a large team of trained Rehab product experts at all of its locations from the Lower Mainland to Vancouver Island.
HME Accessibility is one of HME’s largest divisions, which focuses on Stairlifts, Ramps, and Vertical Platform LIfts.
HME’s LTC division is focused on providing the best product support for assisted living, retirement communities, group homes, and other providers.
Inspired by our customers, we are motivated to provide reliable pediatrics equipment to serve the needs of your child and your family.
HME has the great opportunity of working alongside great organizations through our Corporate Programs division.
HME Home Health began as a local medical equipment company, and during the past 30 years has grown to become one of the largest independent dealers of Mobility and Home Medical Equipment in BC. With 120 staff operating out of over 75,000 s.f. in Richmond, Surrey, Victoria, Kelowna, Nanaimo, and North Vancouver. HME is a proud Canadian-owned and operated local company.
Families or therapists must complete the Repair Request Form, and must submitted to HME or a local dealer indicated on the form for the repair request to be conducted. Please note it is important to note the age of equipment (equipment under 2 years or inside the manufactures warranty period must be repaired by the selling dealer) and if the equipment was funded by At Home Program (only equipment funded by At Home Program is eligible for repair). If families or therapists cannot fill in the form, please call HME to arrange a repair request or email HME.
Please note that the following are examples of repair requests that are not eligible for repair:
Please see the CMEDS Repair Request Form that may be completed and sent to CMEDSTech@hmebc.com
Note: Form can be filled in electronically (fillable PDF). Requests without form will not proceed.
For all Lower Mainland and Southern Vancouver Island clients, submit the CMEDS repair request form directly to HME at CMEDSTech@hmebc.com or call at 604-821-0075 or 250-386-0075 for Southern Vancouver Island. Do not use any other dealers in the Lower Mainland or Southern Vancouver Island (including Nanaimo), the repair request must go to HME for these zones to the above email address. For clients outside Southern Vancouver Island and Lower Mainland, select the nearest out of town dealer from the list below and submit the repair request form to the closest dealer. If you have questions, please email the CMEDSTech@hmebc.com email address for assistance.
What is a modification and what is an adjustment? What does it mean anyways?
At a high level the major differences between an adjustment and a modification is:
Adjustments | Modifications |
---|---|
Tightening/repositioning a headrest | Changing the width of a chair (if requires new parts) |
Adjusting the angle of a backrest or back canes if the product allows | Requesting waterfall armrests when the wheelchair has full length armrests |
Lengthening legrests | Changing from plastic footplates to aluminum angle adjustable footplates |
Raising the STF if parts are not required (usually up to 1” of change can be accomplished without parts) | Changing STF if parts are needed (i.e. changing caster and wheel sizes. |
Changing the dump in the wheelchair | Changing casters/wheels from solid polyurethane to air inserts |
Changing center of gravity (if applicable to chair) | Changing the back canes on a chair (taller or shorter) |
Phone | 604-821-0075 |
---|---|
Fax: | 604-821-0049 |
Phone: | 604-535-5768 |
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Fax: | 604-542-0184 |
Phone: | 250-386-0075 |
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Fax: | 250-386-0049 |
Phone: | 778-441-0077 |
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Fax: | 250-591-0055 |
Phone: | 236-420-6877 |
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Fax: | 236-420-6881 |
Phone: | 604-973-5768 |
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Fax: | 604-770-0290 |
Phone: 604-821-0075
Mon - Fri: 8:00am - 5:00pm | Sat: CLOSED
130-4011 Viking Way,
Richmond, BC V6V 2K9
Phone:
Mon - Fri: 8:00am - 5:00pm | Sat: CLOSED
104-3577 194 ST,
Surrey, BC V3Z 1A5
Phone: 250-386-0075
Mon - Fri: 8:00am - 5:00pm | Sat: CLOSED
101-2657 Wilfert Rd,
Victoria, BC V9B 5Z3
Phone: 778-441-0077
Mon - Fri: | Sat:
105-1875 Boxwood Rd,
Nanaimo, BC V9S 5X9
Phone: 236-420-6877
Mon - Fri: 8:00am - 5:00pm | Sat: CLOSED
104–2631 Enterprise Way,
Kelowna, BC V1X 7Z3
Phone: 604-973-5768
Mon - Fri: 8:00am - 5:00pm | Sat: CLOSED
1484 Rupert Street North Vancouver, BC V7J 1E9